IC acts on planholder’s concern

This is with regard to the letter titled “PR man’s inaction brings plea to insurance commissioner’s lap” (Opinion, 1/3/15).

The concern of the letter-writer, Lauro G. Novenario, has already been acted upon by the Insurance Commission (IC). In fact, Novenario received a BDO check (No. 0531264) on Jan. 6, 2015. All the while, the check was ready for release. The commission, through the conservator of Prudentialife Plans Inc. (PPI), started distributing the checks due PPI planholders with memorial plans since August 2013.

Also, lawyer Chris A. Rafal is no longer connected with the commission since the latter part of 2014.

Despite the shortage in manpower, the commission remains vigilant in serving the public in line with our mission to protect the interest and welfare of the insuring public.

We appreciate the participation of the Inquirer in bringing this matter to our attention.

—JOANNE FRANCES D.C. CASTRO,

media relations officer,

Insurance Commission