‘Unbearable heat’ at Naia 2

May I call attention to the very inefficient and worsening situation of the air-conditioning system at Naia (Ninoy Aquino International Airport) Terminal 2, which is leased exclusively to Philippine Airlines (PAL). The heat inside the glass-enclosed terminal is unbearable. I have complained twice to the terminal manager. The first was about three months or so ago; the second, about a month ago. As I write, nothing has been done about it.

I was told the air-conditioning system is the responsibility of the Civil Aviation Authority of the Philippines (CAAP), a government agency. We are not new to the inefficiency of the government agencies in our country. Nonetheless, I believe it is still PAL’s responsibility to urge the CAAP to immediately

effect the repair or replacement of the air-conditioning system.

PAL has the legal and business duty to its clients and passengers to urge the CAAP to act promptly. If need be, PAL may initiate a court action against the CAAP to compel it to immediately repair or replace the air-conditioning system at Terminal 2. PAL has a huge legal office with competent lawyers.

Accordingly, may I please request PAL president Ramon S. Ang to take prompt and effective action against the CAAP or any other person or government agency responsible for the long delay in the repair or replacement of the air-conditioning system at Terminal 2. PAL is a public utility company; hence, it has a legal duty not to cause any inconvenience or hardship to its clients and passengers.

—REX G. RICO,

[email protected]