Insensitive airlines, a job cut for DOTC secretary | Inquirer Opinion

Insensitive airlines, a job cut for DOTC secretary

/ 09:16 PM June 16, 2011

ON JUNE 6, 2011, I took a flight which was supposed to depart Manila at 12:10 p.m. for Tagbilaran. The flight was delayed. At about 1 p.m., the passengers were made to walk under the scorching sun to the plane parked about 100 meters from the departure area.

Normally, plane passengers are ferried to the parked plane far from the departure area. For reasons known only to the management of the airline, the passengers were neither bused to the plane nor given umbrellas, at least. Worse, buses marked with the airline’s name were parked nearby, idle.

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Due to the stress I suffered, my blood pressure rose. Upon reaching the resort in Dao, Davis, Panglao Island (Flushing Meadows Resort and Playground), the nurse at the resort clinic gave me medicines to reduce my blood pressure and stave off the massive nose bleed I suffered.
I am appealing to the newly appointed transportation secretary (Mar Roxas) to exercise strict supervision over airlines that do not care about the comfort and well-being of its passengers.

—SALVADOR LAXAMANA,
11 Don Senen, Don Antonio Heights, QC

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