We are in support of the MWSS Development Program, especially here in Cavite City. We also appreciate the superb service it is giving our community.
However, we find the MWSS/Maynilad’s service reconnection fee of P512 ++ too much and very disappointing, even unreasonable.
How can a simple Filipino family, which owes P225 or lower, pay P512 ++ for reconnection? The MWSS/Maynilad management should also take into account that a customer may not be able to pay due to financial constraints.
This is my second time to be disconnected and the story is the same as in the first disconnection: I paid some amount but left a balance of around P200, and so after a few days my water service was again disconnected.
You can check with Meralco, its reconnection fee is less than P50.
—ROLANDO ARCENILLA,
Account No.: 60581065,
arcenilla.gentrade@yahoo.com.ph