This is in reference to Fernando S. Menina’s letter titled “Maynilad’s overcharge defies common sense” (Inquirer, 4/11/13). Menina appealed for Maynilad to immediately address his complaint regarding his water bill.
I read Bienvenido Atienza’s plaint about Maynilad’s service (“Common sense, please,” Inquirer, 3/2/12). I too have experienced the problem complained of. And I thought that if it has become a “trend,” Maynilad owes it to affected consumers to immediately attend to such complaints.
This is in response to Neal H. Cruz’s column titled “Water, power firms overcharging the public” (Inquirer, 2/25/13). From 2007 to 2012, Maynilad Water Services Inc. (Maynilad) spent P37.82 billion to improve and expand water services in our concession area. This enabled us to recover and sell more water to more customers, and to earn a total net income of P23.51 billion during the period.
By Neal H. Cruz
As we celebrate the 27th anniversary of the 1986 People Power Revolution that freed us from the shackles of a dictatorship, perhaps we should also start another revolt to free us from the shackles of greedy private corporations. I am referring to the utility companies, such as water, power, communications and toll road operators, which [...]
We are in support of the MWSS Development Program, especially here in Cavite City. We also appreciate the superb service it is giving our community.
This refers to Rodolfo B. Javellana Jr.’s letter (“Maynilad’s questionable advance collections,” 8/11/12) asking that Maynilad Water Services Inc. (Maynilad) open its books.
To avoid the acrid exchange of replies and counter-replies, Maynilad should just open its books for audit and be transparent as consumers’ organizations would want it to account for the following consumers’ and taxpayers’ money.
By Neal H. Cruz
We received quick reactions from Maynilad and Manila Water on our July 9 column, which was based on a complaint for syndicated estafa filed in the Quezon City Prosecutor’s Office by a group of consumers alleging that the two water concessionaires have been collecting—and are still collecting—payments for the future construction of the Laiban Dam and the Angat Dam Irrigation Replacement Project.
This is in response to Neal Cruz’s column “Water firms illegally collecting fees” (Inquirer, 7/9/12) so the public may know the truth. 1. Contrary to claims that we engage in advance collections, we are actually required by the government to advance our investments so we can meet our service level obligations to our customers. We [...]
This is in reference to the letter, titled “Common sense, please,” of Bienvenido S. Atienza. (Inquirer, 3/2/12)