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Globe responds to Monsod

We write in response to the Dec. 29 column of Solita Monsod. We acknowledge the very unfortunate experience Monsod and her daughter Tami had with our hotline and at our Rockwell store. After a thorough investigation, we note that this case involved multiple transactions, including a transfer of ownership from father to daughter (Tami) and the suspension of the account due to outstanding balances.

Posted: February 3rd, 2013 in Inquirer Opinion,Letters to the Editor | Read More »

A (common?) horror story

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As my last column for the year, I was going to narrate a horror story that I thought had a happy ending, which would be appropriate for the season (not the horror story, but the happy ending). But I had thought too soon. And as of this writing, there is unfortunately no happy ending as yet. I will tell the horror story anyway, and if the Reader has any similar stories to tell, please do so, not just because misery loves company, but because I want to know how common or uncommon this kind of experience is.

Posted: December 28th, 2012 in Columnists,Columns,Editor's Pick,Featured Columns,Featured Headline,Inquirer Opinion | Read More »

A tale of two telecom industries

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THERE ARE remarkably parallel developments transpiring on both sides of the Pacific in two very different economies: the Philippines and the United States of America. Here’s the general scene: A giant telecommunications company has moved to acquire (and thus merge with) another competitor, threatening to achieve a commanding share of the industry, thereby reducing competition [...]

Posted: May 24th, 2011 in Columnists,Columns,Inquirer Opinion | Read More »

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