Unreasonable water service reconnection fee

SHARES:

11:50 PM February 8th, 2013

Recommended
February 8th, 2013 11:50 PM

We are in support of the MWSS Development Program, especially here in Cavite City. We also appreciate the superb service it is giving our community.

However, we find the MWSS/Maynilad’s service reconnection fee of P512 ++ too much and very disappointing, even unreasonable.

How can a simple Filipino family, which owes P225 or lower, pay P512 ++ for reconnection? The MWSS/Maynilad management should also take into account that a customer may not be able to pay due to financial constraints.

This is my second time to be disconnected and the story is the same as in the first disconnection: I paid some amount but left a balance of around P200, and so after a few days my water service was again disconnected.

You can check with Meralco, its reconnection fee is less than P50.

—ROLANDO ARCENILLA,

Account No.: 60581065,

arcenilla.gentrade@yahoo.com.ph

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