the year the Philippines overtook India as the world leader in BPO and as the call center capital of the world
revenue from the country’s IT-BPO industry in 2011
revenue from call centers in 2010
estimated annual average salary of call center employees in 2010
IT-BPO workforce in 2011, a 22-percent increase from some 523,000 in 2010
estimated number of employees in calls centers in 2011, a 19-percent increase from 2010
Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of INQUIRER.net. We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.
To subscribe to the Philippine Daily Inquirer newspaper in the Philippines, call +63 2 896-6000 for Metro Manila and Metro Cebu or email your subscription request here.
Factual errors? Contact the Philippine Daily Inquirer's day desk. Believe this article violates journalistic ethics? Contact the Inquirer's Reader's Advocate. Or write The Readers' Advocate:
c/o Philippine Daily Inquirer Chino Roces Avenue corner Yague and Mascardo Streets, Makati City,Metro Manila, Philippines Or fax nos. +63 2 8974793 to 94