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International disgrace

Ninoy Aquino International Airport (Naia) general manager Jose Honrado has called “unfair” the rating by a travel website of the Naia as the worst in the world. Like Transportation Secretary Mar Roxas, he said that the Naia has outlived its usefulness and is near its saturation point of 32 million people: it services 30 million people a year. Both have pointed to the Clark International Airport as the airport of the future, but neither seems concrete on when that future is going to be realized.

But both missed the point about the criticisms on the

Naia: that its facilities are poor not exactly because they’re inadequate (although that’s part of the critique), but because they’re decrepit and poorly maintained and managed; that while being run by former military men like Honrado, which may explain its barracks-like ambience and inhospitability, it remains a security risk. And again while being run by ex-officers, it’s a haven of extortion and bribery, perhaps because of rogues in the immigration and customs bureaus, and even reporters who play porters. Even if government pours billions for a new airport development project in Clark, if the bad habits of government airport management continue, then we would only be spreading the cancer of Naia to Pampanga and around the country. As it is, Naia is an international disgrace.

Naia Terminal 1 has obviously outlived its usefulness, but having been designed by National Artist for Architecture Leandro Locsin, it’s an artistic curiosity and not at all badly designed. But typical perhaps of the alleged lack of maintenance ethic of Filipinos, it has been left practically to rot and fall: it’s grimy and dreary outside and inside; its windows (or what’s left of them, since smashed windows have not been replaced and instead boarded up by plywood or cardboard, typical of the “barong-barong” mentality of its management), are darkened by dirt and soot, looking like the Ray-Ban shades of the “Top Gun” pretenders of the potbellied Avsecom, whose girth and battened figures make any traveler with the slightest concern for security start to wonder whether he’s safe in an airport with security men looking like characters from the underworld that seem ready to cannibalize themselves. Immigration and customs men, many of them also potbellied, loiter around, with seemingly nothing to do. Here, state agents are vagrants and even men of leisure: they seem to be forever taking their time, lolling around, passing the time, waiting for the break if not already spending it on people’s time and money.

One test of an airport’s hygiene is the toilet. In Naia 1, it’s small, overused and poorly maintained. A janitor is inside nearly the whole time, but he can’t seem to arrest the toilet’s long, deep slide down the flush. The McDonald’s crew keeps the fast-food chain’s toilets immaculate despite the large number of patrons, why can’t the Naia management just hire it? Collecting from every airport user P750 as terminal fee, management is awash with cash which it seems to flush down the toilet without any visible improvement in hygiene. Here, the business is dirt.

Naia 2 which services entirely the national flag carrier Philippine Airlines is, since a more recent development, more airy and spacious, its white walls warmer and more welcoming. But decrepitude is creeping in mostly because, again, of poor maintenance. And its toilets are not enough to service the large volume of passengers arriving and departing; its immigration line is also inadequate.

Naia 3 is supposed to absorb the ever burgeoning volume of airport users, but it has crashed under the weight of corruption charges even before its operation could take off. It perfectly rounds up the notoriety of Philippine international airports: that they’re largely a sorry sort.

In the era of instantaneous travel and cut-throat airline competition, the airport is almost always the traveler’s coffee-shop or plaza bar. It has become the subject of connoisseurship by jet-setters and travel writers. Travel writing has become the new lifestyle dictatorship, the barometer of taste, charting the systole and diastole of fads and trends. In that charting, Naia has always been at the bottom; it has never been “in,” it has always been “out.” It’s an international disgrace and a national shame. He might have been killed in the tarmac of the old Manila International Airport (MIA), but Ninoy Aquino has been assassinated many times over by having his name used for MIA’s rechristening.


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Tags: airport maintenance , editorial , ninoy Aquino international airport , opinion

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  • Anonymous

    baka iyong nag blog ay bayaran ni gloria para pabagsakin si pnoy.  pero totoo naman yata ang tungkol sa kapintasan ng naia.

  • Anonymous

    Just reading all the blogs/posts here in reaction to the column, hilo na ako sa dumi,dilim and baho ng airport/s natin! I have yet to read any reaction from Mar Roxas, and the new guy at Dept of Tourism. Si Honrado lang saying unfair when its the truth! Wake up guys and get your acts together, nga pala sabi ni Mar R lipat sa Clark kaya benta na lang yung NAIA. Kaya ciguro ayaw na nila gumalaw. Pero inamin din nya na hindi magagawa/matatapos during the term ni Pnoy. So ano?
    Akala ko “take charge guy” si mr palengke?
    Assuming na ganuon na nga, bakit d ba malagyan ng bagong coat of paint, new and additional lights CFL para tipid sa consumo and rehab all the toilets and ensure water supply to clean it? Mga lumang SM, narehab nila mga toilets with new plumbings waterless pa! Di kailangan Wharton graduate dyan para maayos ng husto. D rin kailangan milyon milyon gastusin para magawa. Pa design contest Dept Tourism sa UST, UP, Mapua, NU and other engineering/architecture schools interiors and scope of work mentioned. Judges headed by Miss Universe runner-up Shamsey! Prices can range P100,000 to P300,000.
    Hay Pilipinas kong mahal !

  • http://www.facebook.com/people/Steven-Zahl/1670371040 Steven Zahl

    HK charges only P670 for Airport Terminal Fee.

    Singapore CHANGI charges just P717.

    NAIA charges P750 for the LOUSY SERVICE.

    Plus P1680 Travel Tax HK and SG people do not have to pay.

    STYLE BULOK Pilipinas.

    • http://springfugue.blogspot.com/ rio

      there is no airport terminal fee in Singapore.

  • Diane Isabel Chua

    What I don’t get is why all payments have to be in cash and in PHP (except for terminal fee). P750 terminal fee and P1300+ for newborns travelling on a foreign passport and overweight charges are based on how many pesos you have left in your wallet with no receipt! Plus waiting 30mins for a rude cashier on bathroom break while carrying a baby!

  • http://springfugue.blogspot.com/ rio

    what i really don’t like about the Philippine Airports, even the domestic ones, is how they are always trying to get something out of your baggage contents.  Like last time, I could not even check in cane vinegar because it’s “corrosive” daw.  i doubt if they even know what that means.  meanwhile, i bought the cane vinegar when i got back in Singapore, and managed to check it in my baggage on the way to France, with no problem at all. 

    i really love going back to the Philippines for the beautiful beaches, etc. but i always always get reminded of why i decided to leave for another country, as soon as i step into the airport.

  • Bryan Bagayas

    Great editorial. This should be a wake up call for them.

    Airports are our facade to the tourists. Ito yung nagbibigay sa kanila ng first impression sa isang bansa. Kumbaga sa service blueprinting ng tourism industry, unang una itong makikita ng mga turista kaya kinakailangan talaga na magaganda ang mga airport natin.



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